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iMail – Email Notification Scheduler 

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iMail Overview

What iMail Offers Your Team

ISOtrain’s integrated email notification management tool, iMail, automatically informs your employees of their personal due requirements through training reminders and qualification-related email notifications.

Automated Training
Reminders and Notifications
Real-Time Employee
Qualification
Audit
Readiness
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Automated Training Reminders and Notifications

Automatically inform employees via email of their upcoming requirements’ due dates and scheduled training. There is no need for third-party email software! Simply customize your own processing behavior — which types of notifications to send, who the recipients should be, the frequency in which notifications should be sent and how many reminders are needed before and after a course becomes due.

By creating employee awareness and making training available before it is too late, your employees will be informed no matter where they are and will be qualified at all times, greatly simplifying your qualification management process.

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Real-Time Employee Qualification

Uniquely benefit from direct access to ISOtrain’s database! iMail’s real-time employee qualification check runs at scheduled times, accurately assessing due requirements by comparing employee current qualifications against your company’s training requirements and determining what is expected of each employee. This up-to-date qualification check automatically produces reminders and notifications sent directly to each employee matching your specified criteria with no further action on your part.

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Audit Readiness

iMail operates under ISOtrain’s umbrella, thus is also 21 CFR Part 11 and GMP 211.25 / 820.25 compliant. With iMail’s automated and integrated notifications, your employees will do their share in keeping your company in compliance all the time!

Features

Get Proactive. Get Qualified.

iMail, an email notification software, gives your employees control to remain proactively qualified and keeps your organization in compliance.

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Who to Qualify

Predefine criteria to automatically determine which employees to perform qualification check on — based on language, divisions, type, class, plant, department and more — with customized notification and email content. You can also specify how to handle email, language and supervisor assignment discrepancies.

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What to Qualify

Predefine criteria to automatically determine which courses and modules to perform qualification check on — based on type, group type, compliance, certification, self-train and more — with customized training notifications for first notice, second notice, training day notice, missed training notice and schedule reminders.

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When to Qualify

Predefine your qualification processing and notification delivery schedule — which types, how often, which days and times — and let iMail automatically perform the jobs as scheduled. iMail evaluates employees’ qualifications based on your criteria, determines due requirements and constructs…

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Total Notifications Integration

Easily access iMail with the same login credentials as for ISOtrain, and enjoy a user interface that looks and feels just like ISOtrain. Increase your productivity with automated, seamless qualification checks against one or multiple ISOtrain licenses, accurately producing notifications based on…

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Customize Your Notifications

Indicate which training notifications you wish to send — first notice, second notice, training day notice, missed training notice or schedule reminder — how often to send them and how to escalate. Let iMail do the rest for you, determining what, when and whom to notify and informing your employees in a timely manner.

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Customize Your Email Content

Tailor your email settings and content per license, types of employees, training and modules, including server, domain, sender, subject, introduction, send off comments, footer and more. iMail automatically obtains training or qualification details from ISOtrain, composes the applicable email and…

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Be Informed

Let iMail produce previews and printable hard copies of recipient and discrepancy notification reports. With iMail, management is always in the know!

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FDA Compliant

Under ISOtrain’s umbrella, be in compliance with procedural and industrial regulations — FDA, cGMP, 21 CFR Part 11 and other regulatory requirements — through robust security management, login, electronic signatures and audit trails. All notification activity is automatically tracked, documented and readily available for auditing purposes.

iMail Knows

Automatically determine and notify employees with upcoming training or due qualifications. Whether it takes a first or second notice, day of training or missed training notice, or a schedule reminder, iMail knows!

Automatically compose content based on predefined subjects, salutations and conclusions, along with specific employee training and qualification details from ISOtrain’s database. Whether it is a training notification or a qualification email, iMail knows!

Because your employees are proactively aware and are empowered to keep themselves qualified. Because management is informed of all notifications sent and any encountered discrepancy. Because compliance is the only possible result and you will be audit-ready. Because iMail knows!

iMail FAQs

iMail keeps your team informed and on track effortlessly, automating the administrative side of training so you can focus on development. Here are answers to common questions about how iMail automates your training communications.

Yes, iMail functions exactly like a training email tool, but it is built specifically for learning. iMail automates the entire communication life cycle, from the first notice and second reminder to training day alerts and even escalation emails for missed deadlines. This proactive communication approach clearly communicates employee expectations, eliminating the need for manual follow-ups. By functioning as a dedicated training email tool, it ensures that no requirement slips through the cracks.

While ISOtrain stores your training data, iMail serves as the proactive engine that puts it to work. Instead of waiting for employees to log in and check their status, iMail pushes critical information directly to their inbox. This active notification system bridges the gap between your learning management system and your workforce, keeping compliance top of mind for everyone. It transforms your LMS from a passive record-keeping system into an active compliance partner.

iMail uses smart, real-time logic to ensure accuracy. You predefine your criteria — such as department, job role or course type — and iMail scans the database to find matches. It sends alerts only to the specific employees who need them, ensuring your team receives relevant training notifications rather than generic blasts that get ignored. This targeted approach respects your employees’ time and ensures they pay attention when a notification arrives.

Absolutely. We know how important it is for your internal communications to look official and trustworthy. iMail allows you to fully customize the sender, subject line, footer and body content to match your corporate branding. Our solution will enable you to create a consistent look and feel for your onboarding and training emails, helping employees recognize and prioritize them immediately.

No additional software is required. iMail runs natively within your ISOtrain environment, which means you do not need to purchase expensive external email marketing subscriptions or manage complex integrations. By keeping everything under one secure umbrella, you also ensure that your communication logs remain audit-ready and compliant at all times. This integrated approach simplifies your IT stack and reduces security risks associated with data transfers.

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