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Frequently Asked Questions (FAQs)

Frequently Asked Questions

Let us guide you through the software selection process – no strings attached

At Softek, your training management needs are our priority! Whether your company is looking at a Training Management Solution for the first time, or looking to replace your current solution, we are here to facilitate discussions and make recommendations based on our 20+ years of experience, so that you can make a sound business decision. Here are a few Frequently Asked Questions to assist you in your thought process. When you are ready to discuss your project in detail, feel free to contact us through our Business Development Team.

Yes. We understand that seeing is believing so we offer live, personalized online demonstrations hosted by our Subject Matter Experts. To request a demo, please fill out the form in the website or contact us at info@isotrain.com. We will complete a short survey in order to assess your business needs, and schedule a date and time that is convenient for your team.

We have a Cloud Sandbox Environment for the ISOtrain product. Upon completion of a product demo and an online training session, we can make arrangements for a 5 to 10 day trial.

We offer both SaaS and self-hosted models.

With the SaaS Cloud model we take care of the product/hardware installation, software validation and ongoing product/hardware maintenance – all you have to do is log in.

The self-hosted model is for those customers that prefer to host the software at their site on their hardware. This model is a Turnkey Solution that includes the software, documentation, training, and ongoing maintenance/support. With this model, your company is able to implement the products with your resources – no implementation or consulting services from Softek are required.

Softek offers a variety of services to assist you with your implementation. We offer installation, configuration, validation, training, and consulting services. These services are tailored to meet your implementation needs.

You may complete the form on the website’s Contact Us page or you may call us directly at 786-751-3235

Support For Industry Standards

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xAPI

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AICC

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SCORM

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