. S E R V I C E S .
Softek is committed to offering the services that will guarantee your success and
satisfaction. With that in mind we make available our experience and resources to
our clients. Here our professionals will help you address all your needs and provide
the answers to all your questions. Training, validations and technical support are
just a few of the services we can offer. Please consider us as part of your Team.
Professional Services
There are times when our customers ask for some special assistance. Common requests
relate to installation, data analysis, development, integration, management and
research. Softek’s Professional Services Group can provide a wide variety of services
in a wide variety of areas.
- Consulting
- Software Instalation
- Database Analysis
- Website Design
- 3rd Party Software Research and Analysis
- Software Development
- Software Integration
- Database Merge
- Project Management
|
|
|
Validation Services
Softek emulates a regulated pharmaceutical environment in that we manage ourselves
with SOPs under the direction of a Quality Department, develop products with a Software
Development Lifecycle (SDLC) and validate all products before they enter the marketplace.
We know and understand your needs in this heavily regulated environment and offer
timely Validation Services to our customer's compliance challenges.
Whether you are challenged with setting up a validation or qualification program,
an emergency response to a critical compliance situation or have a need for our
resources to partner with your QA Team, our Quality Assurance Validation Services
Team will respond to your needs with expertise and results. With Softek you will
receive the highest quality integrated service conducted with strict confidentiality.
- Review/Update Validation Practices
- Review/Update Validation Documentation
- Customized Validation Master Plan Development
- Project Management
- Design Qualification
- Installation, Operational, and Performance Qualification
- Protocol Execution
- Final Report Development
- Standard Operating Procedures (SOP) Development and Implementation
- Vendor Audits
Training Services
Softek recognizes that the end result of any training session must be a Successful
Knowledge Transfer. Softek’s Training Business Model is to offer Workshops designed
for a hands on experience that relates to your business practices supporting your
company’s business operations. Workshops eliminate gaps that traditionally occur
between Training and Go-Live / Production. In relation to the ISOtrain product family,
Softek offers New User Training (new installs / attrition), Refresher Training as
well as Custom Training Sessions. In addition to ISOtrain, Softek has resources
qualified to train in other areas like GMP, Quality Assurance, Microsoft Tools and
Project Management. We have a fully functional Training Department and will gladly
design any custom training for your company.
|
